We are Committed to Your Success
“Throughout the implementation process we have been able to work effectively with BYOC staff to resolve any issues that came up during implementation. The support has been very responsive, quick to get back to us when we have had an issue or a question, and easy to work with.”
–West De Pere School District, Wisconsin
When you purchase BYOC, you have access to responsive and extensive support built into the software—for all your teachers and administrators. One-click access to a support request page sends your request to our support team, who respond as quickly as possible. Answers are guaranteed within 24 hours, but our typical response time is within 1-2 hours. We take pride in ensuring our customers are fully supported every step of the way.
When your district or school purchases BYOC, you receive product training to get you up and running. As your staff continues to use BYOC, they may need refresher training or want to take a deeper dive into the software. We currently have 51 support documents and 36 support videos to give detailed help for setting up and using BYOC. We even have documents created by some of our “power users” as examples of best practices.